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Monthly Archives: July 2014
Where is the “Customer” in Your “Service” ???
Tell me if any of these scenarios sound all-too familiar: The flooring company you hired to replace your carpet tells you their technician and his assistant will be there at 8:00 am. At 9:30 they call to tell you they … Continue reading →
Posted in assessment, Business, Business Coach, church growth, client, Coaching, Communication, Conflict, Conflict Resolution, Consistency, Customer, Customer Service, Details, Executive Coach, gross profit, gross profit margin, gross sales, leadership, networking, operating costs, organizational growth, partnership, productivity, purpose, sales, Service
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Tagged appointment, blog, blog special, Business, Business Coach, carpet, Coaching, Customer, customer service, doctor, flooring, late, lateness, pest control, product, production, productivity, profit, seamless, seamlesscoach, service, service industry, time, time management, time sensitive., value, www.seamlesscoach.com
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