John Wooden’s Creed – 7 points to live

John Wooden’s Creed – 7 points to live by http://ow.ly/yGMd307xaMm

Advertisements
Posted in Uncategorized | Leave a comment

The Importance of Reviews!

thumbs-upDo you ask customers to leave a review for you? Don’t be afraid of the occasional bad reviews you will get; what if you fall behind one day because someone calls out sick? Or a new customer has unrealistic expectations? It happens. Unfortunately, unhappy customers complain online and happy customers don’t think to praise you unless you ask them to. Nobody has a perfect 5-stars (and if they do, I’d be suspicious). But what if all your reviews are 3 stars or less? It takes 2-3 GOOD reviews each to balance out those negative reviews in prospects’ minds. Google ranks organic (aka free, non-ad) search results in part on how much your business interacts with Google. SO – when you claim and fill in your GoogleMyBusiness page, that helps you rank higher. Create blogposts on your GoogleMyBusiness page and it ranks you higher. Get LOTS of reviews (yes, even bad ones) and Google ranks you higher. YES – businesses that have a much worse reputation but more online reviews often show up higher on the searches. Ask your customers to leave reviews for you – a great way to do this is to send a follow-up email or a postcard a few days after their last visit. You and your team will feel great about hearing positive reviews, and negative reviews can be valuable learning tools to improve your customer service or product offerings. Send comments to charlene@seamlesscoach.com

Posted in Uncategorized | Leave a comment

Email marketing still tops for small bus

Email marketing still tops for small business http://ow.ly/Ucgx307xaMl

Posted in Uncategorized | Leave a comment

Tell The Story

tellthestoryToday, marketing is about connection. My favorite marketing tip that builds rapport, trust and opens doors of communication like no other is Tell The Story. One of the most effect ways to connect is to share how you got to this place in your life professionally. The Story helps others empathize, see your point of view, and share in your journey. My story starts with an incredible learning experience working for a fantastic small business in Liberty County (Thank You VIP!), followed by a decade of building a business from the ground up with my business partner. I was introduced to coaching as a client and it changed my life! I was so excited at learning the keys to being a successful owner that I wanted to help others have that same sense of accomplishment, stress relief and increased cash flow (the big one!) That led me to learn about getting certified and trained as a business coach, taking lots of courses both online and live, and even opened the door to help write the curriculum for a college-level degree program. Today I can say I love what I GET to do – it’s a privilege to help exceptional professionals become extraordinary business leaders. I get pure joy when I receive a call from a client who is experiencing those same life-changing moments I did years ago with my coach. What’s YOUR story? Share them with me for a chance to be highlighted in this blog: charlene@seamlesscoach.com

Posted in Uncategorized | Leave a comment

Communication – the key to conflict reso

Communication – the key to conflict resolution http://ow.ly/V2RK307xaMk

Posted in Uncategorized | Leave a comment

Being The Bad Guy – It’s a good thing! h

Being The Bad Guy – It’s a good thing! http://ow.ly/qoXU307xaMj

Posted in Uncategorized | Leave a comment

Using focus groups to help improve http:

Using focus groups to help improve http://ow.ly/EtF4307xaMi

Posted in Uncategorized | Leave a comment