Collect On That Invoice!

COLLECTIONS! Last time I encouraged being consistent and timely with sending out invoices. The other side of that coin is keeping up with collecting on them. Collecting business to business works best when your records are accurate and you bring a high level of respect to the process:

1) Assuming 30-day terms (and you emailed or zmailed the original invoice within a few days of completion), at 45 days send a zmail version with a cover letter noting the bill is past due and you wanted to make sure they received it; also let them know you’ll be following up with a phonecall in a few days.

2) If no response, at 60 days you should make a polite phonecall to confirm they received the bill and ask when payment can be expected.

3) Follow up as appropriate with additional phone calls if the promised payment date goes over 3-5 days. Always stay polite, positive and calm. The majority of your past due clients will only need you to take Step 2. Need help? Charlene@seamlesscoach.com

Advertisements

About seamlesscoach

www.seamlesscoach.com
This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s